Terms of service

OVERVIEW

Welcome to Porcs-épics Tricoteur. The terms "we", "us" and "our" refer to Porcs-épics Tricoteur. We operate this store and website to provide you with a personalized shopping experience (the "Services"). Our store is powered by Shopify.

These Terms of Service, along with all related policies, govern your rights and responsibilities when using our Services.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account and all activities under it. Transferring your account to others is prohibited.

SECTION 2 – OUR PRODUCTS

We make every effort to display product colors and images accurately. However, appearances may vary depending on your device's screen. All product descriptions and prices are subject to change at any time without notice.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason at our discretion. Payment must be processed before an order is accepted.
IMPORTANT: In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for goods made to the consumer's specifications or clearly personalized (Made-to-Order or Custom items). Consequently, these items are non-refundable and cannot be returned or exchanged. For all other items, returns are governed by our Refund Policy.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. Prices do not include taxes, shipping, or customs duties unless stated otherwise. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays caused by shipping carriers or customs processing. All shipping times are estimates. For detailed information regarding shipping rates (by weight), tracking, and pickup locations, please refer to our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in our Services, such as text, images, designs, and trademarks, is the property of Porcs-épics Tricoteur and is protected by intellectual property laws.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These are provided "as is" and we shall have no liability whatsoever arising from your use of them.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. We are not liable for any harm related to the use of third-party websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Porcs-épics Tricoteur is powered by Shopify. However, the purchase contract is directly between you and us. Shopify is not responsible for any damage or loss resulting from products purchased through our store.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 – USER FEEDBACK

Any ideas or reviews ("Feedback") you submit may be used by us without restriction or compensation. We are under no obligation to maintain the confidentiality of any Feedback.

SECTION 12 – ERRORS AND INACCURACIES

In the event of errors in product descriptions, pricing, or shipping, we reserve the right to correct any inaccuracies or cancel orders even after order submission.

SECTION 13 – PROHIBITED USES

You are prohibited from using the Services for any unlawful purpose, to harass others, to transmit viruses, or to infringe upon intellectual property rights.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice if we believe you have violated these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided "as is" without any warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by law, we shall not be liable for any direct, indirect, or incidental damages resulting from your use of the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Porcs-épics Tricoteur and our affiliates from any claims or legal fees arising from your violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding any prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Porcs-épics Tricoteur is based.

SECTION 22 – HEADINGS

The headings used in this agreement are for convenience only and do not limit or affect these Terms.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

Trade Name: Porcs-épics Tricoteur
Legal Name: Mikiko GASNIER
Email: hello@porcs-epics.fr
Address: 2 Rue de la Cure, 63730 Mirefleurs, FRANCE
SIRET: 523 337 025 00079
VAT Number: Not applicable (VAT exemption under Article 293 B of the CGI)
For further details, see our Legal Information.